<< Click to Display Table of Contents >> Navigation:  Themida > FAQ > Sales > I paid to Shareit via bank wire transfer, why I have not received your software yet?

You have paid via bank wire transfer to Shareit. In that case, Shareit is the one that collects the money and send us the notification when everything is processed. So, you will receive your license as soon as we get the Shareit notification email.

 

This take about 4-5 business days to process by Shareit. You might want to contact Shareit for detailed information about the status of your transfer.

 

If after 5 days you have not receive any news from us, that means that Shareit has not made any notification to us about your payment. Please, let us know your Shareit order number and we will contact Shareit directly for further information about your oder.