In last 2 weeks we got a lot of customers who was not able to register their products under Vista. We use SmartKeys with hardware id. Please advise.

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In last 2 weeks we got a lot of customers who was not able to register their products under Vista. We use SmartKeys with hardware id. Please advise.

You have not specified if you are installing the SmartKey as a Registry key or as a File (using either WLRegInstallSmartKeyToRegistry or WLRegInstallSmartKeyToFile). Those settings are in the Registration panel.

 

For Registry, you should specify the HKEY_CURRENT_USER to avoid problems with restricted accounts or admin users running with UAC enabled.

 

For File, you should use any of the new constants to put the file license into a writable folder for restricted users (or admin in UAC mode). You can specify a defined folder name as described here.